When we hear the word negotiation, a large number of people think of negotiation and negotiations that take place in the field of interstate relations, of state representatives, between politicians, management of large and successful organizations.
However, although many of us are not aware of it, the process of negotiation is actually present during our daily lives, both in our private and professional lives - we are actually in the role of negotiators every day.
We negotiate with our friends about where we will go on vacation, which restaurant we will go to for dinner, we negotiate with the children about the time of going out, with the family members about purchases, with colleagues about a new project, with the boss about paid leave or a raise...
In fact, every time we tell someone that we want something different from what that other person is offering us, we are negotiating.
Therefore, negotiation and the negotiation process itself is something without which interpersonal relations cannot be imagined and is a very important segment of communication.
It is equally important in both private and business life.
Negotiation is one of the activities that we perform most often, which necessarily ranks it as one of the most important communication skills.
Negotiation styles differ depending on whether the negotiating parties are goal-oriented or interpersonal-oriented.
The danger during negotiations occurs when we think that other negotiators have a negotiation style like ours, i.e. that the kind of behavior and argumentation that affects us also affects them, which is often not the case.
This attitude can lead to a deepening of the conflict or an increase in differences, which, according to an unwritten rule, automatically reduces the chances of a successful conclusion of negotiations, especially when it comes to business negotiations.
Regardless of the fact that any division into different styles is arbitrary and incomplete and that negotiation styles can change depending on various factors, there are still the most common behaviors that we adhere to in the negotiation process and it is very important to get to know the negotiation styles of others. ie of those with whom we negotiate, and so that we know how to adapt our behavior to the other, all with the aim of successful cooperation.
The golden rule in negotiation is - try to adapt to the other side.
Get closer to where she actually is, don't ask her to get closer to you.
Maybe for some people, this rule will divert for a moment the train of thought that you should adapt to the other side, maybe you should go down and accept its offer, no.
By observing and listening to your interlocutor, it is very easy to notice and evaluate what is important to him, and when you notice which argumentation he uses, it will be easier for you to get closer to him and present your goals and needs.
This is a rule that is equally important for the successful outcome of negotiations and communication itself, both in business and in private life.
Often in the negotiation process we see only two outcomes - win or lose, be passive or aggressive, which is not particularly effective. Such outcomes, in addition to being followed in private life by emotional injury, in business, financial or some other loss, do not solve the underlying problem itself, in fact very often the possibility of solving the problem is not even touched upon, because it comes to a situation where both the parties attack each other, not the problem, forgetting that they are together against the problem itself.
The diversity of ideas and goals is wealth, as opposed to uniformity, it increases the number of potential options and solutions and offers a large variety of reactions, thus ideas that we can easily recognize if we focus on the problem.
In fact, negotiation is a process in which it is necessary to understand and respect the opinion of the other party, while avoiding situations, behavior and phrases that can increase tension.
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