A newborn baby in the Clinical Center of Montenegro (KCCG) spent about 600 euros in three days - she ate more than three kilograms of Aptamil baby food, used four glass bottles, 26 packages of gloves with 200 pieces each, 50 meters of rubberized cloth...
This results from the invoice, that is, the bill that that institution delivered to the family Stankovic after the mother and child leave the Gynecology Clinic at the end of July.
At the beginning of August, the family lodged an objection to that bill, and initiated proceedings before the Protector of Patients' Rights, but they have not received an answer to date. From KCCG, which he manages Aleksandar Radovic, they told "Vijesti" almost a month ago that the complaint procedure is ongoing and that, in accordance with the procedure, the Protector of Patients' Rights will deliver a written response to the family after establishing all the facts.
The costs of childbirth and accommodation for mother and baby Stanković in July of this year amounted to around 3.000 euros, given that the child's mother, a Peruvian, does not yet have Montenegrin citizenship, while the father was temporarily left without health insurance due to a dispute with his former employer.
However, when the bill was handed to the family upon leaving the hospital, they were shocked because according to the invoice, the baby had spent a little more than 600 euros. According to the documentation that "Vijesti" had access to, the total costs for KCCG amounted to 2.791,41 euros. It is stated that four packs of 800 grams each of Aptamil baby food, four glass bottles of Chicco of 150 milliliters, 50 meters of rubberized canvas, 12 packs of non-sterile gloves with 200 pieces each...
"I believe that we overpaid for the baby's stay for three days, which was 606,83 euros... I am taken aback and surprised by this unconscionable, unprofessional and unholy attitude of your institution towards the citizens of our country", stated, among other things, the baby's grandfather in a letter to the Protector of Patients' Rights KCCG.
At the beginning of August, the family filed an objection to the basis and amount of the bill, pointing out that it contains a number of material and legal deficiencies and illogicalities.
"First of all, we point out a procedural objection because for the specified service, in accordance with the Law on Mandatory Health Insurance, the Decree on the Scope of Rights and Standards of Health Care, and the Law on Obligations, the recipient of the service was not informed about the conditions and prices for the specified service before providing it... In addition , in addition to information on the prices for the provision of health services, KCCG was previously obliged to conclude a contract on the provision of said services, which was not done. Also, from the aspect of tax regulations, the invoice issued in this particular case is not fiscalized, so as such it cannot produce legal effect, that is, it is null and void. All these are the reasons why the provided service, in terms of billing and collection, is disputed and will definitely be the subject of an inspection control that will be initiated by the competent health inspectorate," the complaint states.
The family stated, among other things, that according to the account, the newborn baby managed to consume four glass bottles in two days.
"By simple reasoning, it is highly questionable why KCCG calculated something like this, whether it was due to some calculation standards, given that there is no logic that a baby can consume so many bottles in a day or two, when we all know very well that one bottle can last several months, not to mention years. Furthermore, in the calculation, we notice that under item L-6890 "Aptamil1 800 g" it is stated that four pieces were used. We believe that even people who do not have children and who have never dealt with this issue can see that this item is also controversial, because a baby weighing three to four kilograms cannot consume 3,2 kilograms of food in a few days, that is, almost its entire weight." , writes in the complaint against KCCG.
The family suspects that this is some kind of "systemic and perfidious calculation", in order to arrive at the price of the amount for this type of service at almost 3.000 euros.
"Why to this amount? Well, because an advance payment of 3.000 euros for the provision of the service was completely unfounded and illegal," says the family.
In the complaint dated August 3, to which they have not yet received an answer, the family concludes that there is probably an overrun among the items in the calculation that are strictly medical in nature, but they do not understand which medical devices and aids are involved. They say that this will also be the subject of an expert opinion in a special procedure that they will initiate.
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