The pocket guide will help citizens and businesses experience the benefits of a professional and modern administration, announced Minister of Public Administration Maraš Dukaj.
The Ministry of Public Administration (MPA) announced that the MPA and the United Nations Development Programme (UNDP) in Montenegro presented a Pocket Guide for Orientation of Civil Servants in Public Administration, developed as part of the project "E-Services and Digital Infrastructure as a Response to COVID-19" funded by the European Union (EU).
"This manual provides employees and candidates for work in public administration with practical and clear information about the rules, procedures and values that form the basis of professional and responsible work in the service of citizens and the economy," the statement states.
The MPA also said that the Pocket Guide was developed in cooperation between UNDP, MPA and the Human Resources Directorate, and that it contributes in a simple way to better orientation of new employees and strengthening the capacities of institutions.
"Our goal is a public administration that is efficient, transparent and closer to citizens. The pocket guide will help civil servants better understand the system and their obligations, and citizens and businesses to feel the benefits of a professional and modern administration," said Dukaj.
UNDP Resident Representative in Montenegro, Ekaterina Paniklova, said that improving the work of institutions and strengthening citizens' trust in public administration is one of the key areas of UNDP's work.
"This guide is a concrete tool that facilitates the introduction of new civil servants into the system and contributes to better provision of public services," said Paniklova.
The MPA said that the guide is available in electronic form. on the UNDP website, and that 250 copies have been printed and will be distributed to the public sector.
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