In companies where apparent harmony reigns and where everyone, at least seemingly, gets along perfectly, productivity often suffers.
Business consultant Srđan Vukčević said in "Colors of Morning" on TV Vijesti that "teams that get along perfectly achieve absolutely nothing," because the absence of constructive conflict means fewer ideas, ambitions, and responsibilities.
That's why, he emphasizes, a healthy dose of disagreement is essential for progress.
“Personal conflict undermines team performance, while task-related conflict can be beneficial if there is psychological safety,” says Vukčević. In such an environment, employees express their opinions more freely and the team achieves better results.
Yet, in many work environments, a culture of silence dominates.
"The biggest problem is when people suffer for a long time, then explode. Then we deal with the reaction, not the essence of the problem," he warns.
A survey among citizens via the Megafon application shows that silence is a bigger problem than conflict, where the majority of respondents believe that avoiding conversations creates a bad atmosphere and hinders the team's progress.
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